SupportSave Solutions, Inc. (OTCBB: SSVE)

Dear Reader,

When it comes to technology and business services; we've all grown up. Some things work and some things don't. Today's featured company has not only matured in terms of its business model, but has developed an operational model that is modern and refined. 

Remember when you would dial a number for customer service or technical support and get a person, John Q. Public, speaking clear English and with specific knowledge in a single area? Then the outsourcing began, John lost his job, and whether calling Microsoft or Dell or any business in any sector, you were put into a call 'menu' and then a call 'que' and reached an offshore call center in who knows where.

Fortunately, better solutions are available today and our featured company, SupportSave Solutions, Inc., has designed and implemented a terrific customer service program for inquiries into a wide range of topics spanning a vast array of businesses. And the person answering the phone is a professional. We were impressed with SSVE when looking at both the consumer point of view and the business-in-need perspective. We think you'll be equally impressed.
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About SupportSave Solutions, Inc.

SupportSave partners with its clients to deliver custom solutions that enhance bottom line performance. SupportSave offers very affordable solutions as low as just $897 per month per Full-time agent or dedicated employee. 

In November 2004, SupportSave Solutions was founded to meet the needs of Small and Mid-Sized Businesses. Its founders strongly believed that the trend of outsourcing should not only benefit Fortune 1000 companies. They set out to create a business model that, for the first time, made outsourcing affordable to businesses of any size, and have successfully done just that. 

SupportSave indentified the Philippines as the most suitable destination for its services because of the strong language skills, minimal accent and affinity towards American culture. SSVE creates jobs and opportunities for many people while helping businesses increase productivity and respond to the needs of their customers better and more efficiently. 

SSVE provides offshore business process outsourcing, or BPO services, from our 410-seat, 14,000 Sq. Ft. outsourcing center in the Philippines. Our facilities feature an on-site American management team, fully redundant voice and data links to the US, enterprise grade network infrastructure, redundant generator sets and all of the features of a much larger provider without the larger cost. 

SupportSave Solutions, Inc. also provides customer management, transcription and captioning, processing services, human resources, procurement, logistics support, finance and accounting, engineering, facilities management, information technology, and training. In addition SSVE offers credit application processing, mortgage processing, and title searches, data verification services,  product and fraud detection; manage refunds, warranties, and applications; and offers preparations for serving legal papers. 

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SupportSave's greatest asset ... its people

SupportSave has developed an extensive recruiting network to attract high quality talent. Its reputation allows SupportSave to attract high quality candidates to interact with its clients. 

SupportSave's BPO contact professionals are college educated and speak fluent English with very minimal or no accent at all. Its Philippine-based teams are familiar with Western business practices and have an affinity for U.S. culture, which in turn allows them to provide high-quality service to its customers. 

SupportSave has developed and deployed a customized information technology infrastructure to efficiently and securely deliver its BPO services. Redundant systems reduce the risk of data loss and transmission failure and allows it to quickly scale to meet increased demand. 

SupportSave in the News and Media

Recent News Releases from SSVE

Press Release Source: SupportSave Solutions, Inc. 
Wednesday November 19, 10:58 am ET 

ALAMO, CA--(MARKET WIRE)--Nov 19, 2008 -- SupportSave Solutions Inc. (www.supportsave.com) (OTC BB:SSVE.OB - News), a provider of Business Processing Outsourcing ("BPO") services, is the subject of a feature story in an issue of the well-known monthly magazine, Entrepreneur.

The story, "From the Ground Up: Cebu-Based Company Attracts US Firms with Value-for-Money Proposition, Better Service," describes the tremendous efforts by the company's founders Christopher Johns and Aina Dumlao to start the company on a shoestring budget in 2004. The story goes on to note, "Today, their hard work has started to pay off nicely. SupportSave has now established itself as a rising BPO company with a 400-seat facility in Cebu City. The company has clients in Australia, the United States, Canada, Singapore, Taiwan, and Europe."

Christopher Johns remarked, "The SupportSave value proposition is truly remarkable. As noted in the story in Entrepreneur magazine, our rate of only $897.00 per month for a full-time, dedicated professional staff member or agent is 60 to 80 percent less than the industry average." Mr. Johns continued, "It is fitting that our entrepreneurial efforts would be recognized by Entrepreneur Magazine. We are particularly pleased that the article highlights the fact that our value proposition is especially attractive during this time of a slowing American economy." MORE

Press Release Source: SupportSave Solutions Inc.
Monday November 17, 12:05 pm ET 

ALAMO, Calif., Nov. 17, 2008 (GLOBE NEWSWIRE) -- SupportSave Solutions Inc. (http://www.supportsave.com) (OTC BB:SSVE.OB - News), a global provider of customer contact solutions, announces the award of a one year contract to support consumers for a nationally-recognized supplier of home cleaning equipment whose products are available for sale or rental in most national chains.

SupportSave's low cost model is 60 to 80 percent lower than the industry average,`` said Chris Johns. SupportSave's CEO. ''It is no surprise, then, that we were selected over several competitors to provide customer service and technical support for this nationally-recognized supplier of home cleaning equipment.

By retaining SupportSave's services, this leading national cleaning equipment company draws on SupportSave's proven expertise in both customer support and off-site staffing solutions. The Philippines is recognized as a preferred destination for voice-based services over India, with Indian providers locating their customer support operations in the Philippines themselves due to the neutral accent and cultural affinity the Philippines shares with the U.S. MORE
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SupportSave Management

Christopher Johns 

Since May 2, 2007, Christopher Johns have been our President and Chief Executive Officer. From November 2004 to present Mr. Johns was involved in sales and management of SupportSave Management Solutions, a business owned by his wife, Aina Mae Dumlao-Johns. Support Save Management Solutions is engaged in the same line of business. From January 2003 to November 2004, Mr. Johns managed CallOnThe.Net and CheapTalk Phone cards which operated from Malaysia and Thailand and focused on sales of telecommunications services in developing markets in Asia, Africa and the Middle East. From early 2001 to January 2003, Mr. Johns managed an E-Commerce website from Venezuela that focused on the sales of "As Seen On TV" fitness products to the worldwide market. 

Aina Mae Dumlao-Johns 

Since May 2, 2007, Aina Mae Dumlao-Johns has been our secretary and a member of the board of directors. Since November 2004, Ms. Dumlao-Johns has been owner of Support Save Management Solutions, a business located in the Philippines.  Support Save Management Solutions is engaged in the same business we are engaged in. From June 2001 to May 2005, Ms. Dumlao-Johns was a student at the University of the Philippines, Diliman. 

Michael Palasick 

Since May 12, 2008, Michael Palasick has been our Chief Financial Officer.  Mr. Palasick’s experiences are in banking and capital markets.  Mr. Palasick is Principal of US Refund Consulting, LLC, a mortgage consulting firm based in Denver, Colorado.  He holds an MBA in Finance from the University of Tampa. 
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Financial Highlights For SSVE

Company Contacts

SupportSave Solutions, Inc.
1451 Danville Blvd., Suite 201, Alamo, CA 94501
Telephone: 925.304.4400

 http://www.supportsave.com.

Investor and Media Relations
The Investor Relations Group
212.825.3210

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