We told you it was coming, now here it is: ManageSource Research, RIA and our favorite analyst Douglas Rogers just released an update to their ongoing coverage of GTC Telecom Corp. with a 'Buy' rating and 12-month price target of $1.05 - $1.25. After you whet your appetite, be sure to click the link for the full report!  And now......for your viewing pleasure...
 

GTC Telecom / Perfexa Solutions (OTCBB: GTCC) - A Piece of the 2nd Gold Rush!

Founded in 1997, GTC Telecom is a solutions provider, providing business process outsourcing services and long-distance telephone services to residential and business customers throughout the United States. The Company is based out of Costa Mesa, CA. and operates as a switchless reseller of telecommunications products and services. The Company offers residential and business customers low-cost long distance and local toll call plans, as well as international calling plans to over 200 countries. GTC Telecom and its subsidiaries provide long- distance, calling card, conference calling and toll-free services, as well as Internet access to residential and business customers throughout the United States. GTC provides its telecommunication services directly to consumers, as well as through affiliate marketing programs with companies like Best Buy Inc. and licensing agreements with Marvel Comics(TM)

GTC will participate in the $70 billion BPO market with the opening of its wholly-owned subsidiary, Perfexa Solutions is New Delhi, India. Business Process Outsourcing has been called the "2nd Gold Rush" and is currently one of the fastest growing international business segments. Gartner/Dataquest anticpiates that "it is the future estimates that project an exciting opportunity for India-based BPO vendors" and estimates worldwide market opportunity of over $170 billion in 2005!

Perfexa Solutions is the Company's new International subsidiary based in New Delhi, India. Perfexa will establish GTC as a premier provider in the Business Process Outsourcing (BPO) market. The 15,000 square foot facility located in New Delhi, India will initially operate outsourced customer care call centers for corporate clients at a fraction of domestic costs and modelled after GTC's own core competency in managing customer care facilities. Perfexa will soon be able to offer inbound and outbound call center services such as customer service, help desk, crisis management, prospect and lead management, order processing, reservations and event planning and direct response management, among other things. Perfexa and BPO, in general, offer tremendous cost benefits to corporate clients, including significantly reduced cost of labor, training, taxes, insurance, management, capital expenditures and development. Market insiders claim that the current Indian BPO market represents approximately $6 billion in annual net sales. Sources indicate that the market could expand beyond the expected $170 billion by 2005. The transition to a BPO model has been analogized to the shift in the manufacturing sector to outsourcing almost all component goods for final assembly! 
 

International Call Center Growth ($B '99-'04)

Region	1999	2004(e)	CAGR
United States	$ 18.8	$63.9	27.6%
Canada	1.1	4.1	30.3%
Western Europe	9.4	34.2	29.6%
Japan	1.4	6.6	37.0%
Latin America	1.0	6.3	43.4%
Asia / Pacific	1.5	6.5	33.3%
Rest of World	1.1	3.6	25.8%
Total Source: IDC	$34.4	$125.2	29.5%

GTC/Perfexa is striving to be the Premier BPO provider for both domestic and international markets and is committed to providing cost-effective customer service, CRM and vertical management solutions for small to medium-sized businesses for the global communication marketplace. Perfexa services will include Inbound and Outbound Call Center Management Solutions with future plans for Outbound Call Center Management Solutions, IT Management Solutions and Business Operations Management Solutions. Perfexa Solutions is in the process of establishing its first Call Center in New Delhi, India, which is expected to become operational in 1st Quarter 2003.
 

The initial facility is approximately 15,400 square feet and is expected to house a 125 seat call center and Perfexa's  IT development center and administrative offices. The  facility is located in the Unitech Business Park with brand new state-of-the-art twin tower buildings totaling  over 180,000 square feet.

Recent Research & Analysis from ManageSource Research, RIA

StockUpticks.com analyst column contributor Douglas Rogers' firm, ManageSource Research, RIA covers GTC Telecom and recently released an updated version of their ongoing analysis of the Company. The following is an excerpt from the recent ly released report: 

"GTC Telecom Corp. continues to impress us with their ability to grow and develop their core business through consistently higher sales revenue and improved operating efficiencies during most of their entire operational history. In Q2 of FY 2003, the company recorded their third consecutive net profit that we anticipate will continue to grow exponentially over the next 12-24 months due to further expansion of the core telecommunications products, new sales and marketing efforts, more distribution partners and the growth and, most notably, the implementation of the Perfexa Solutions BPO center in New Delhi, India. Our analysis of the Company's balance sheet, statement of operations and cash flows indicates a solid financial foundation, albeit highly leveraged, that should drive solid future growth, market capture and indicates that shares of GTC/Perfexa stock may be significantly undervalued as compared to the broader market and, therefore represent a purchase opportunity for investors"

To download and view the entire report, click HERE
 

For More Information:

For More Information on GTC Telecom & Perfexa Solutions - Please Contact: 

BigCap Communications for GTC Telecom
Michael Brooks (investor relations)
949/622-5569 ext. 3237

E-mail: investor@bigcap.net 

-or-

GTC Telecom / Perfexa Solutions
3151 Airway Avenue
Suite P-3
Costa Mesa, CA 92626
714/549-7700

investorrelations@teamgtc.com
 

It Starts With Exposure!

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